Telephone
You can call us 24 hours a day, 7 days a week.
When you call, have your property reference number,
house number or postcode ready.
- 0800 432 0007 (free from landlines)
- 01772 667007 (local numbers charged at
national rate).
We can use the big word language service to communicate with you
if English is not your first language.
Email
customer@castlerockedinvar.co.uk
Head office
Head office
1 Hay Avenue
Edinburgh
EH16 4RW
Call us on 0131 657 0600
The following teams are based in the head office:
- business support
- complaints co-ordinator
- facilities team
- finance
- financial inclusion
- home finder
- housing officers for East Lothian, Edinburgh and
Midlothian
- human resources
- income control
- planned work
- repairs
- sheltered housing team
Opening hours:
Monday to Thursday 9.00am - 5.00pm
Friday 9.00am - 4.00pm
Livingston office
Pentland House
Almondvale South
Livingston
EH54 6NG
01506 436 530
Opening hours:
Monday, Wednesday, Thursday and Friday 9.00am -
12.30pm
Tuesday 10.00am - 12.30pm
Telephone contact only: Mon-Thur 1.30pm - 5.00pm (4.00pm
Friday)
