We want to involve you in decisions that affect your home and your
neighbourhood.
Why should I get involved?
We can't improve without your feedback. You can help us identify
where we are doing things right and, more importantly, where we are
going wrong. You'll be able to:
- help improve your local community
- campaign for changes you'd like to see
- meet your neighbours and other tenants
- develop your own skills, confidence and knowledge.
How can I get involved?
There's lots of different ways you can get involved. We've a
range of opportunities so you should find something that suits you.
Take a look at the options below or call us on 0131
657 0600 if you'd like to find out more. You can also
email customer@castlerockedinvar.co.uk or check our involvement calendar.
Jump to:
ACLP - Area Customer Liaison Panel
Sheltered and Amenity Housing Forum
Young tenants group - UR
VIEW
Talkback - communications group
Joining an existing or setting up a new
tenants/residents association
Local meetings and focus groups
Community membership
ACLP Scotland (Area Customer
Liaison Panel)
The group is made up of representatives from registered tenants
organisations, the sheltered and amenity forum and individual
tenants. They meet 6 times a year to review policies and practice.
They're involved in tasks like drawing up plans for improvements
and monitor performance and services.
Interested? Call us on 0131 657 0600 or email
customer@castlerockedinvar.co.uk
Sheltered and amenity
housing forum
This group meets 3 times a year. It's made up of tenant
representatives from sheltered and amenity housing. They discuss
issues affecting them and make suggestions for improving
services.
Interested? Speak to your sheltered housing manager or the
sheltered housing team on 0131 657 0600. You can
also email customer@castlerockedinvar.co.uk.
Young tenants
group UR VIEW
We're currently working with young people to set up a young
tenants group. Plans include making a documentary film and being
guest editors of the Rock Report.
Interested? Call us on 0131 657 0600 or email
customer@castlerockedinvar.co.uk
Talkback
Join this group if you're interested in communication. You'll
help us edit and deliver customer focussed newsletters, handbooks
and other publications. This group ensures information for tenants
is relevant and easy to follow.
Interested? Call us on 0131 657 0600 or email
customer@castlerockedinvar.co.uk
Tenants and residents
associations
These are local groups that reflect the interests of people who
live close to each other. They hold regular meetings to share
views, discuss common concerns and find solutions to problems. Ask
your housing officer if your area has an association already. If it
doesn't, we can help you to set one up.
Interested? Call us on 0131 657 0600 or email
customer@castlerockedinvar.co.uk
Local meetings
and focus groups
Sometimes we hold one-off meetings to discuss local or national
issues such as new government policy that may affect you. Tell us
if you're interested in these and we'll make sure you're invited
along.
Interested? Call us on 0131 657 0600 or email
customer@castlerockedinvar.co.uk
Community
membership
Have your say by applying to be one of our active
community members. You'll be invited to attend our board's annual
general meeting, where you can raise any issues and question the
Chair. You'll also receive copies of our accounts.