If you rent a home

Use our online system to report a repair. Give as much detail as you can. Check that your contact details are correct so that we can fix your problem quickly.

Once you've logged a repair online

We will contact you to make an appointment. Appointments can be made between 8am - 4.30pm (3.30pm Friday).

You can also telephone 24 hours a day, 7 days a week

Call us on 0800 432 0007 (free from landlines) or 01772 667007 (local number charged at national rate).

Emergency repairs

Don't report emergencies - like burst pipes or gas leaks - online. Telephone us immediately. Lines are open 24 hours.