We have an annual planned maintenance programme. This covers
work such as:
- window and door replacements
- central heating upgrades
- new kitchens and bathrooms
- cyclical painting
- electrical upgrades.
We send the planned maintenance programme every year to
customers with our newsletter.
Contact the planned maintenance team for more
information.
Can I make changes to my home?
You must get written permission from us before making any home
improvements, for example with:
- cable TV or satellite dishes
- garden fences and gates
- central heating systems
- laminate or wood flooring (if you have neighbours below you we
will not give you permission)
- showers
- cat flaps
- tumble dryer vents
- your gas or electric meter; and gas, electrical or plumbing
installations.
We won't say no unless we have a good reason. If we agree,
you'll be responsible for any future repairs to those
alterations.
Some tenants are entitled to compensation at the end of their
tenancy for improving their home. This depends on the type of
improvement and other criteria. Any major alterations will need to
meet statutory consents, such as a building warrant.
For more information or to discuss your ideas contact our repairs team.
Can I get help to adapt my home?
We may be able to help you stay in your own home by simply
making a few adaptations, such as fitting grab rails. We have
limited funds available for this.
Contact your local social work department first or ask us to arrange a
visit from an occupational therapist. They'll make an assessment
which will tell us how we can help you.
