Your online account is the simplest way to report a repair, view your rent account, make a payment or submit a general enquiry about your home.
You can use you online account 24 hours a day, 7 days a week.
Haven't got an account? It's quick and easy to sign up to create an account.
If you can't find an answer to your problem, have an emergency or just need to speak to someone in our team then please give our friendly team a call.
We want you to be happy with the services you receive and we want to know when we get things right.
If we fail to deliver on our promises, you may want to make a complaint. Our complaints guide tells you how to do it.
Our postal address is:
Castle Rock Edinvar
1 Hay Avenue,
Please note: To avoid delays with post please contact us another way first.
Our offices are temporarily closed until further notice and in-line with Government guidance.
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We offer great solutions for conferences and training plus office space.