How can we help?
Online payments
We are currently experiencing issues with Civica services. This means that any payments made online or over the telephone may not show in your account balance right away. We’re working to fix the problem and account balances will be updated as soon as possible.
We apologise for any inconvenience this may cause and thank you for your patience.
Choose a category
Contact us
8 articles
Report an issue
14 articles
Payments, Rents and Charges
7 articles
Cost of Living support
1 article
Applying for a home
10 articles
Your tenancy
5 articles
Your home with us
12 articles
Help with finances
6 articles
Your wellbeing
7 articles
Loans
11 articles
Insurance
3 articles
Suppliers
5 articles
Get the support you need this winter
We're here to help you. Take a look at the information and support available to help you through the Winter months.
View your winter toolkit